SHIPPING INFORMATION

Where do we ship to?

We currently ship to Indonesia, Malaysia and Singapore.

For Indonesian customers, please refer to our Shopee for quicker and easier purchasing.

What delivery methods are available?

International orders parcel will be delivered by Rayspeed.

Since all orders are made to order and unstocked, it does take time to produce the garments to a quality standard that we want. While we do our best to meet acceptable shipping times, please note that there can be cases of slight delay especially during peak periods. We appreciate your patience.

 

We currently ship from Medan, Indonesia. All your orders are shipped on Tuesday and Thursday. You can expect your parcels to be delivered within 7 - 10 working days.

 

Standard and Express delivery services are available for Singapore and Standard delivery service for Malaysia. Once you have entered the delivery address, you'll see the available delivery services.

 

If your parcel is trackable, you'll be able to use the tracking link in your shipping confirmation email for the latest updates.

 

Deliveries will not be made on public holidays. In this instance, please expect your parcel to arrive by the next business day.

 

*We aim to meet these delivery times but during peak season, deliveries may take a little longer. However, we will always work hard to keep these temporary changes to a minimum.

 

Oro Stores cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery information left for the carrier.